The Institute of Customer Service (ICS) is the independent professional body for customer service with a growing membership body at both a national and international level. The ICS website was developed to provide a knowledge portal of information and services to its members. The website contains vast amounts of content and content architecture was carefully planned. The website contains a powerful content management system allowing full publishing control of the website. Further features include an eCommerce shop, secure private areas, online polls, member registration and a powerful search component.
www.instituteofcustomerservice.com