Terms & Conditions
QUOTE TERMS & CONDITIONS
VAT is not included.
All quotes are valid for 30 days.
PROJECT TERMS & CONDITIONS
Monthly Payment Plan Options: 24 Month contracts are 20% more expensive than paying upfront. After the 24 months payment plan is completed your monthly payments will be equal to your hosting fee. Annual escalation of 10% applies. For example, if your monthly fee is R100 then after 12months it will increase to R110.
Website Warranty: Bluegrass will fix any bug or website issue directly related to the codebase within 30 days from the day your project goes live.
Maintenance: Once your website warranty period expires any issues (bugs) identified on the website, will be rectified at our standard hourly maintenance rate.
Moving on: Should you wish to leave Bluegrass and move your website to another provider, a fee may be charged to prepare and package your data, design and content files to hand-over to a new supplier. This does not include set-up within the new suppliers hosting or environment. The website, it’s content, design and database remains the property of Bluegrass Digital until full payment has been received for all outstanding invoices.
Our full terms and conditions can be viewed upon request and will form part of any formal contracts.
WEBSITE HOSTING TERMS & CONDITIONS
Monthly Payments: Payment must clear the Bluegrass bank account by the 5th of each month. Failure to do so could result in a service suspension.
Cancellation: Please note that there is a 1 month notice period required when cancelling your website hosting with Bluegrass Digital. Written notice must be emailed in before the 15th of the month. If notice is handed in on or after the 15th of the month, then it will only take effect the following month. For example, if you would like to cancel your website hosting and for it to take affect from the 1st July, then ensure that written notice is provided by the 14th June. If it is provided on or after the 15th June, then you will be charged for July hosting.